{"id":4464,"date":"2026-08-09T21:13:01","date_gmt":"2026-08-09T19:13:01","guid":{"rendered":"https:\/\/woodkit.pro\/returns-and-refunds-policy\/"},"modified":"2026-09-28T03:24:43","modified_gmt":"2026-09-28T01:24:43","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/woodkit.pro\/en\/returns-and-refunds-policy\/","title":{"rendered":"Returns and Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4464\" class=\"elementor elementor-4464 elementor-3621\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f4b27 e-flex e-con-boxed e-con e-parent\" data-id=\"c4f4b27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10cee63 elementor-widget elementor-widget-html\" data-id=\"10cee63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--\r\n  WOODKIT.PRO \u2014 DEVOLUCIONES Y REEMBOLSOS \u00b7 ES\r\n  Uso en Elementor:\r\n  - Pegar entero en un \u00fanico widget HTML.\r\n  - Plantilla: Elementor ancho completo.\r\n  - Header y footer: exclusivamente desde Theme Builder.\r\n  - Contenedor padre: ancho completo, gap 0, padding 0.\r\n  - No incluye header, navegaci\u00f3n, footer, scripts ni imports.\r\n\r\n  ANTES DE PUBLICAR:\r\n  Sustituir los tres campos [RAZ\u00d3N SOCIAL], [NIF] y [DOMICILIO COMPLETO].\r\n-->\r\n\r\n<style>\r\n\/* ================================================================\r\n   WOODKIT.PRO \u00b7 RETURNS \u00b7 SISTEMA LOCAL NAMESPACED\r\n   Las fuentes deben estar cargadas en Elementor Site Settings.\r\n   ================================================================ *\/\r\n.wk-returns {\r\n  --wk-carbon: #071421;\r\n  --wk-ink: #0c1a2a;\r\n  --wk-night: #030a10;\r\n  --wk-cream: #f2f2f0;\r\n  --wk-paper: #f7f6f2;\r\n  --wk-white: #ffffff;\r\n  --wk-gold: #caa06d;\r\n  --wk-signal: #c5e544;\r\n  --wk-steel: #8a99a8;\r\n  --wk-line-light: rgba(242, 242, 240, 0.2);\r\n  --wk-line-dark: rgba(12, 26, 42, 0.18);\r\n  --wk-display: \"Barlow Condensed\", \"Arial Narrow\", Arial, sans-serif;\r\n  --wk-mono: \"Roboto Mono\", Consolas, monospace;\r\n  --wk-content: 1180px;\r\n\r\n  position: relative;\r\n  width: 100vw;\r\n  max-width: 100vw;\r\n  margin-inline: calc(50% - 50vw);\r\n  overflow: clip;\r\n  background: var(--wk-paper);\r\n  color: var(--wk-ink);\r\n  font-family: var(--wk-display);\r\n}\r\n\r\n.wk-returns,\r\n.wk-returns * {\r\n  box-sizing: border-box;\r\n}\r\n\r\n.wk-returns h1,\r\n.wk-returns h2,\r\n.wk-returns h3,\r\n.wk-returns p,\r\n.wk-returns ul,\r\n.wk-returns ol,\r\n.wk-returns dl,\r\n.wk-returns dd {\r\n  margin-top: 0;\r\n}\r\n\r\n.wk-returns a:focus-visible {\r\n  outline: 3px solid var(--wk-signal);\r\n  outline-offset: 4px;\r\n}\r\n\r\n.wk-returns__shell {\r\n  width: min(var(--wk-content), calc(100% - 48px));\r\n  margin-inline: auto;\r\n}\r\n\r\n.wk-returns__eyebrow {\r\n  display: block;\r\n  margin-bottom: 18px;\r\n  color: var(--wk-gold);\r\n  font: 600 11px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.14em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__button {\r\n  display: inline-flex;\r\n  min-height: 52px;\r\n  align-items: center;\r\n  justify-content: center;\r\n  padding: 0 24px;\r\n  border: 1px solid var(--wk-signal);\r\n  background: var(--wk-signal);\r\n  color: var(--wk-ink) !important;\r\n  font: 700 12px\/1 var(--wk-mono);\r\n  letter-spacing: 0.08em;\r\n  text-decoration: none;\r\n  text-transform: uppercase;\r\n  transition: background 0.2s ease, border-color 0.2s ease;\r\n}\r\n\r\n.wk-returns__button:hover {\r\n  border-color: var(--wk-white);\r\n  background: var(--wk-white);\r\n}\r\n\r\n\/* Neutraliza el margen del widget y del contenedor de Elementor. *\/\r\n.elementor-widget-html:has(> .elementor-widget-container > .wk-returns),\r\n.elementor-widget-html:has(> .elementor-widget-container > .wk-returns) > .elementor-widget-container {\r\n  width: 100% !important;\r\n  max-width: none !important;\r\n  margin: 0 !important;\r\n  padding: 0 !important;\r\n}\r\n\r\n.e-con:has(> .elementor-widget-html > .elementor-widget-container > .wk-returns) {\r\n  width: 100% !important;\r\n  max-width: none !important;\r\n  gap: 0 !important;\r\n  padding: 0 !important;\r\n}\r\n\r\n.elementor-section:has(.wk-returns),\r\n.elementor-section:has(.wk-returns) > .elementor-container,\r\n.elementor-column:has(.wk-returns) > .elementor-widget-wrap {\r\n  width: 100% !important;\r\n  max-width: none !important;\r\n  margin: 0 !important;\r\n  padding: 0 !important;\r\n}\r\n\r\n\/* ================================================================\r\n   01 \u00b7 HERO\r\n   ================================================================ *\/\r\n.wk-returns__hero {\r\n  position: relative;\r\n  isolation: isolate;\r\n  min-height: 560px;\r\n  display: flex;\r\n  align-items: flex-end;\r\n  padding: clamp(110px, 13vw, 178px) 0 clamp(64px, 8vw, 100px);\r\n  overflow: hidden;\r\n  background:\r\n    linear-gradient(115deg, rgba(3, 10, 16, 0.98) 0%, rgba(7, 20, 33, 0.94) 58%, rgba(12, 26, 42, 0.82) 100%);\r\n  color: var(--wk-cream);\r\n}\r\n\r\n.wk-returns__hero::before,\r\n.wk-returns__hero::after {\r\n  position: absolute;\r\n  z-index: -1;\r\n  content: \"\";\r\n}\r\n\r\n.wk-returns__hero::before {\r\n  inset: 0;\r\n  opacity: 0.22;\r\n  background-image:\r\n    linear-gradient(rgba(202, 160, 109, 0.18) 1px, transparent 1px),\r\n    linear-gradient(90deg, rgba(202, 160, 109, 0.18) 1px, transparent 1px);\r\n  background-size: 64px 64px;\r\n  mask-image: linear-gradient(90deg, transparent 0%, #000 48%, #000 100%);\r\n}\r\n\r\n.wk-returns__hero::after {\r\n  width: clamp(250px, 34vw, 520px);\r\n  aspect-ratio: 1;\r\n  right: clamp(-180px, -8vw, -70px);\r\n  bottom: clamp(-250px, -16vw, -120px);\r\n  border: 1px solid rgba(197, 229, 68, 0.35);\r\n  border-radius: 50%;\r\n  box-shadow: 0 0 0 48px rgba(197, 229, 68, 0.025), 0 0 0 96px rgba(197, 229, 68, 0.018);\r\n}\r\n\r\n.wk-returns__hero-inner {\r\n  max-width: 960px;\r\n}\r\n\r\n.wk-returns__hero h1 {\r\n  max-width: 900px;\r\n  margin-bottom: 26px;\r\n  font-size: clamp(58px, 9vw, 118px);\r\n  font-weight: 900;\r\n  letter-spacing: -0.04em;\r\n  line-height: 0.84;\r\n  text-transform: uppercase;\r\n  text-wrap: balance;\r\n}\r\n\r\n.wk-returns__hero-lead {\r\n  max-width: 720px;\r\n  margin-bottom: 0;\r\n  color: rgba(242, 242, 240, 0.8);\r\n  font-size: clamp(19px, 2vw, 27px);\r\n  line-height: 1.35;\r\n}\r\n\r\n.wk-returns__hero-meta {\r\n  display: flex;\r\n  flex-wrap: wrap;\r\n  gap: 10px 28px;\r\n  margin-top: 40px;\r\n  padding-top: 18px;\r\n  border-top: 1px solid var(--wk-line-light);\r\n  color: rgba(242, 242, 240, 0.64);\r\n  font: 500 10px\/1.5 var(--wk-mono);\r\n  letter-spacing: 0.09em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n\/* ================================================================\r\n   02 \u00b7 RESUMEN\r\n   ================================================================ *\/\r\n.wk-returns__summary {\r\n  padding: 0 0 clamp(72px, 8vw, 112px);\r\n  background: var(--wk-carbon);\r\n  color: var(--wk-cream);\r\n}\r\n\r\n.wk-returns__summary-grid {\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  border-top: 1px solid var(--wk-line-light);\r\n  border-left: 1px solid var(--wk-line-light);\r\n}\r\n\r\n.wk-returns__summary-card {\r\n  min-height: 270px;\r\n  padding: clamp(28px, 4vw, 48px);\r\n  border-right: 1px solid var(--wk-line-light);\r\n  border-bottom: 1px solid var(--wk-line-light);\r\n}\r\n\r\n.wk-returns__summary-index {\r\n  display: block;\r\n  margin-bottom: 34px;\r\n  color: var(--wk-signal);\r\n  font: 700 11px\/1 var(--wk-mono);\r\n  letter-spacing: 0.12em;\r\n}\r\n\r\n.wk-returns__summary-card h2 {\r\n  margin-bottom: 14px;\r\n  font-size: clamp(30px, 3.2vw, 44px);\r\n  font-weight: 800;\r\n  letter-spacing: -0.02em;\r\n  line-height: 0.95;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__summary-card p {\r\n  margin-bottom: 0;\r\n  color: rgba(242, 242, 240, 0.66);\r\n  font-size: 17px;\r\n  line-height: 1.5;\r\n}\r\n\r\n\/* ================================================================\r\n   03 \u00b7 CONTENIDO LEGAL + OPERATIVO\r\n   ================================================================ *\/\r\n.wk-returns__body {\r\n  padding: clamp(78px, 9vw, 132px) 0;\r\n  background: var(--wk-paper);\r\n}\r\n\r\n.wk-returns__layout {\r\n  display: grid;\r\n  grid-template-columns: minmax(220px, 0.34fr) minmax(0, 1fr);\r\n  gap: clamp(46px, 8vw, 112px);\r\n  align-items: start;\r\n}\r\n\r\n.wk-returns__aside {\r\n  position: sticky;\r\n  top: 120px;\r\n  padding-top: 2px;\r\n}\r\n\r\n.wk-returns__aside-title {\r\n  margin-bottom: 22px;\r\n  color: var(--wk-steel);\r\n  font: 700 10px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.12em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__aside ol {\r\n  margin-bottom: 30px;\r\n  padding: 0;\r\n  list-style: none;\r\n  border-top: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__aside li {\r\n  border-bottom: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__aside a {\r\n  display: block;\r\n  padding: 12px 0;\r\n  color: var(--wk-ink) !important;\r\n  font: 600 10px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.06em;\r\n  text-decoration: none;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__aside a:hover {\r\n  color: #6f7f00 !important;\r\n}\r\n\r\n.wk-returns__content {\r\n  min-width: 0;\r\n}\r\n\r\n.wk-returns__section {\r\n  scroll-margin-top: 120px;\r\n  padding: 0 0 clamp(54px, 6vw, 78px);\r\n  margin: 0 0 clamp(54px, 6vw, 78px);\r\n  border-bottom: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__section:last-child {\r\n  padding-bottom: 0;\r\n  margin-bottom: 0;\r\n  border-bottom: 0;\r\n}\r\n\r\n.wk-returns__section-number {\r\n  display: block;\r\n  margin-bottom: 18px;\r\n  color: #6f7f00;\r\n  font: 700 10px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.12em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__section h2 {\r\n  max-width: 760px;\r\n  margin-bottom: 24px;\r\n  font-size: clamp(40px, 5.3vw, 72px);\r\n  font-weight: 850;\r\n  letter-spacing: -0.035em;\r\n  line-height: 0.92;\r\n  text-transform: uppercase;\r\n  text-wrap: balance;\r\n}\r\n\r\n.wk-returns__section h3 {\r\n  margin: 34px 0 12px;\r\n  font-size: 25px;\r\n  font-weight: 800;\r\n  line-height: 1.05;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__section p,\r\n.wk-returns__section li {\r\n  max-width: 780px;\r\n  color: rgba(12, 26, 42, 0.78);\r\n  font-size: 18px;\r\n  line-height: 1.62;\r\n}\r\n\r\n.wk-returns__section p {\r\n  margin-bottom: 17px;\r\n}\r\n\r\n.wk-returns__section strong {\r\n  color: var(--wk-ink);\r\n}\r\n\r\n.wk-returns__section ul,\r\n.wk-returns__section ol {\r\n  max-width: 780px;\r\n  margin-bottom: 24px;\r\n  padding-left: 22px;\r\n}\r\n\r\n.wk-returns__section li + li {\r\n  margin-top: 9px;\r\n}\r\n\r\n.wk-returns__note {\r\n  max-width: 800px;\r\n  margin: 28px 0 0;\r\n  padding: 24px 26px;\r\n  border-left: 4px solid var(--wk-signal);\r\n  background: var(--wk-white);\r\n}\r\n\r\n.wk-returns__note-label {\r\n  display: block;\r\n  margin-bottom: 9px;\r\n  color: #6f7f00;\r\n  font: 700 10px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.12em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__note p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.wk-returns__steps {\r\n  display: grid;\r\n  max-width: 820px;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 1px;\r\n  margin: 30px 0;\r\n  background: var(--wk-line-dark);\r\n  border: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__step {\r\n  padding: 26px 24px;\r\n  background: var(--wk-white);\r\n}\r\n\r\n.wk-returns__step span {\r\n  display: block;\r\n  margin-bottom: 16px;\r\n  color: #6f7f00;\r\n  font: 700 10px\/1 var(--wk-mono);\r\n  letter-spacing: 0.1em;\r\n}\r\n\r\n.wk-returns__step h3 {\r\n  margin: 0 0 10px;\r\n  font-size: 23px;\r\n}\r\n\r\n.wk-returns__step p {\r\n  margin-bottom: 0;\r\n  font-size: 16px;\r\n  line-height: 1.48;\r\n}\r\n\r\n.wk-returns__contact-box {\r\n  max-width: 820px;\r\n  margin-top: 28px;\r\n  padding: clamp(28px, 5vw, 48px);\r\n  background: var(--wk-ink);\r\n  color: var(--wk-cream);\r\n}\r\n\r\n.wk-returns__contact-box p {\r\n  color: rgba(242, 242, 240, 0.76);\r\n}\r\n\r\n.wk-returns__contact-box a:not(.wk-returns__button) {\r\n  color: var(--wk-signal) !important;\r\n}\r\n\r\n.wk-returns__contact-box .wk-returns__button {\r\n  margin-top: 10px;\r\n}\r\n\r\n.wk-returns__form-model {\r\n  max-width: 820px;\r\n  margin-top: 28px;\r\n  padding: clamp(26px, 4vw, 42px);\r\n  border: 1px solid var(--wk-line-dark);\r\n  background: var(--wk-white);\r\n}\r\n\r\n.wk-returns__form-model p {\r\n  font-family: var(--wk-mono);\r\n  font-size: 13px;\r\n  line-height: 1.75;\r\n}\r\n\r\n.wk-returns__legal-data {\r\n  display: grid;\r\n  max-width: 820px;\r\n  grid-template-columns: 190px 1fr;\r\n  margin: 28px 0 0;\r\n  border-top: 1px solid var(--wk-line-dark);\r\n  border-left: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__legal-data dt,\r\n.wk-returns__legal-data dd {\r\n  min-width: 0;\r\n  padding: 14px 16px;\r\n  border-right: 1px solid var(--wk-line-dark);\r\n  border-bottom: 1px solid var(--wk-line-dark);\r\n}\r\n\r\n.wk-returns__legal-data dt {\r\n  background: rgba(12, 26, 42, 0.035);\r\n  font: 700 10px\/1.4 var(--wk-mono);\r\n  letter-spacing: 0.08em;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.wk-returns__legal-data dd {\r\n  font-size: 17px;\r\n  line-height: 1.45;\r\n  overflow-wrap: anywhere;\r\n}\r\n\r\n\/* ================================================================\r\n   04 \u00b7 CTA FINAL\r\n   ================================================================ *\/\r\n.wk-returns__closing {\r\n  padding: clamp(76px, 9vw, 126px) 0;\r\n  background: var(--wk-carbon);\r\n  color: var(--wk-cream);\r\n}\r\n\r\n.wk-returns__closing-inner {\r\n  display: grid;\r\n  grid-template-columns: minmax(0, 1fr) auto;\r\n  gap: 38px;\r\n  align-items: end;\r\n}\r\n\r\n.wk-returns__closing h2 {\r\n  max-width: 760px;\r\n  margin-bottom: 18px;\r\n  font-size: clamp(46px, 7vw, 92px);\r\n  font-weight: 900;\r\n  letter-spacing: -0.04em;\r\n  line-height: 0.86;\r\n  text-transform: uppercase;\r\n  text-wrap: balance;\r\n}\r\n\r\n.wk-returns__closing p {\r\n  max-width: 660px;\r\n  margin-bottom: 0;\r\n  color: rgba(242, 242, 240, 0.68);\r\n  font-size: 19px;\r\n  line-height: 1.5;\r\n}\r\n\r\n@media (max-width: 900px) {\r\n  .wk-returns__summary-grid,\r\n  .wk-returns__steps {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .wk-returns__summary-card {\r\n    min-height: 0;\r\n  }\r\n\r\n  .wk-returns__layout {\r\n    grid-template-columns: 1fr;\r\n    gap: 48px;\r\n  }\r\n\r\n  .wk-returns__aside {\r\n    position: static;\r\n  }\r\n\r\n  .wk-returns__aside ol {\r\n    display: grid;\r\n    grid-template-columns: repeat(2, minmax(0, 1fr));\r\n  }\r\n\r\n  .wk-returns__aside li:nth-child(odd) {\r\n    border-right: 1px solid var(--wk-line-dark);\r\n    padding-right: 18px;\r\n  }\r\n\r\n  .wk-returns__aside li:nth-child(even) {\r\n    padding-left: 18px;\r\n  }\r\n\r\n  .wk-returns__closing-inner {\r\n    grid-template-columns: 1fr;\r\n    align-items: start;\r\n  }\r\n}\r\n\r\n@media (max-width: 600px) {\r\n  .wk-returns__shell {\r\n    width: min(var(--wk-content), calc(100% - 32px));\r\n  }\r\n\r\n  .wk-returns__hero {\r\n    min-height: 500px;\r\n  }\r\n\r\n  .wk-returns__hero h1 {\r\n    font-size: clamp(50px, 17vw, 74px);\r\n  }\r\n\r\n  .wk-returns__aside ol {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .wk-returns__aside li:nth-child(odd),\r\n  .wk-returns__aside li:nth-child(even) {\r\n    padding-right: 0;\r\n    padding-left: 0;\r\n    border-right: 0;\r\n  }\r\n\r\n  .wk-returns__legal-data {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .wk-returns__legal-data dt {\r\n    border-bottom: 0;\r\n  }\r\n}\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  .wk-returns__button {\r\n    transition: none;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<main class=\"wk-returns\" id=\"contenido-principal\">\r\n  <!-- 01 \u00b7 HERO -->\r\n  <section class=\"wk-returns__hero\" aria-labelledby=\"wk-returns-title\">\r\n    <div class=\"wk-returns__shell\">\r\n      <div class=\"wk-returns__hero-inner\">\r\n        <span class=\"wk-returns__eyebrow\">SUPPORT \u00b7 RETURNS \u00b7 WARRANTY<\/span>\r\n        <h1 id=\"wk-returns-title\">Returns and refunds.<\/h1>\r\n        <p class=\"wk-returns__hero-lead\">A clear process to tell apart a withdrawal, a shipping incident and a lack of conformity.<\/p>\r\n        <div class=\"wk-returns__hero-meta\" aria-label=\"Key information\">\r\n          <span>14 days \u00b7 standard products<\/span>\r\n          <span>Support in writing<\/span>\r\n          <span>Your legal protection, intact<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- 02 \u00b7 RESUMEN OPERATIVO -->\r\n  <section class=\"wk-returns__summary\" aria-label=\"Cases at a glance\">\r\n    <div class=\"wk-returns__shell\">\r\n      <div class=\"wk-returns__summary-grid\">\r\n        <article class=\"wk-returns__summary-card\">\r\n          <span class=\"wk-returns__summary-index\">01 \/ STANDARD PRODUCT<\/span>\r\n          <h2>14 days.<\/h2>\r\n          <p>If you buy as a consumer, you can withdraw from the purchase of a standard product within the legal period.<\/p>\r\n        <\/article>\r\n        <article class=\"wk-returns__summary-card\">\r\n          <span class=\"wk-returns__summary-index\">02 \/ MADE FOR YOU<\/span>\r\n          <h2>Reviewed in advance.<\/h2>\r\n          <p>Truly custom work, or items made to unique specifications, may be excluded.<\/p>\r\n        <\/article>\r\n        <article class=\"wk-returns__summary-card\">\r\n          <span class=\"wk-returns__summary-index\">03 \/ INCIDENCIA<\/span>\r\n          <h2>Lo resolvemos.<\/h2>\r\n          <p>If a part is missing, the product arrives damaged or it does not match your order, open an incident.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- 03 \u00b7 POL\u00cdTICA -->\r\n  <section class=\"wk-returns__body\">\r\n    <div class=\"wk-returns__shell wk-returns__layout\">\r\n      <aside class=\"wk-returns__aside\" aria-label=\"Policy contents\">\r\n        <div class=\"wk-returns__aside-title\">Contenido<\/div>\r\n        <ol>\r\n          <li><a href=\"#wk-ret-ambito\">01 \u00b7 Scope<\/a><\/li>\r\n          <li><a href=\"#wk-ret-desistimiento\">02 \u00b7 Desistimiento<\/a><\/li>\r\n          <li><a href=\"#wk-ret-personalizados\">03 \u00b7 Personalizados<\/a><\/li>\r\n          <li><a href=\"#wk-ret-proceso\">04 \u00b7 Proceso<\/a><\/li>\r\n          <li><a href=\"#wk-ret-estado\">05 \u00b7 Product condition<\/a><\/li>\r\n          <li><a href=\"#wk-ret-reembolso\">06 \u00b7 Reembolso<\/a><\/li>\r\n          <li><a href=\"#wk-ret-incidencias\">07 \u00b7 Incidencias<\/a><\/li>\r\n          <li><a href=\"#wk-ret-garantia\">08 \u00b7 Warranty<\/a><\/li>\r\n          <li><a href=\"#wk-ret-formulario\">09 \u00b7 Formulario<\/a><\/li>\r\n        <\/ol>\r\n        <a class=\"wk-returns__button\" href=\"mailto:info@woodkit.pro?subject=Devoluci%C3%B3n%20pedido%20WOODKIT.PRO\">Start a return<\/a>\r\n      <\/aside>\r\n\r\n      <div class=\"wk-returns__content\">\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-ambito\">\r\n          <span class=\"wk-returns__section-number\">01 \/ SCOPE<\/span>\r\n          <h2>Who this applies to.<\/h2>\r\n          <p>This policy applies to purchases made on WOODKIT.PRO by consumers. Purchases made for a business or professional activity are governed by the terms agreed in the corresponding order, offer or contract.<\/p>\r\n          <p>The rights granted by consumer protection law are independent of this policy and are not limited by it.<\/p>\r\n\r\n          <dl class=\"wk-returns__legal-data\">\r\n            <dt>Seller<\/dt><dd>Comercial e Inversiones Est\u00e9vez y Merlo e Hijos S.L.<\/dd>\r\n            <dt>Tax ID (NIF)<\/dt><dd>B91011379<\/dd>\r\n            <dt>Registered address<\/dt><dd>C\/ Virgen de Luj\u00e1n 28, 6\u00ba A, 41011 Seville, Spain<\/dd>\r\n            <dt>Email<\/dt><dd><a href=\"mailto:info@woodkit.pro\">info@woodkit.pro<\/a><\/dd>\r\n            <dt>Support<\/dt><dd><a href=\"mailto:build@woodkit.pro\">build@woodkit.pro<\/a> \u00b7 +34 608 617 799<\/dd>\r\n          <\/dl>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-desistimiento\">\r\n          <span class=\"wk-returns__section-number\">02 \/ RIGHT OF WITHDRAWAL<\/span>\r\n          <h2>Standard products.<\/h2>\r\n          <p>If you are acting as a consumer, you have <strong>14 calendar days<\/strong> to withdraw from the purchase of a standard product without giving any reason.<\/p>\r\n          <p>The period starts on the day you \u2014 or a person you designate, other than the carrier \u2014 receive the product. If a single order is delivered in separate shipments, the period starts when the last item is received.<\/p>\r\n          <p>To exercise it, send a clear statement before the period ends to <a href=\"mailto:info@woodkit.pro\">info@woodkit.pro<\/a>. You can use the template at the end of this page, but it is not mandatory.<\/p>\r\n          <div class=\"wk-returns__note\">\r\n            <span class=\"wk-returns__note-label\">Importante<\/span>\r\n            <p>You do not need to wait for authorization to notify us of your withdrawal. You must, however, let us know before you ship the package so we can identify it and give you the correct address and shipping instructions.<\/p>\r\n          <\/div>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-personalizados\">\r\n          <span class=\"wk-returns__section-number\">03 \/ PRODUCTOS PERSONALIZADOS<\/span>\r\n          <h2>Standard is not \u201ccustom\u201d.<\/h2>\r\n          <p>The right of withdrawal may be excluded for goods that are not prefabricated, are made to individual specifications or are clearly personalized.<\/p>\r\n          <p>This exclusion only applies when the order includes truly unique features requested by and agreed with you \u2014 for example dimensions, geometries, files, adaptations or components outside the standard offer \u2014 and this is clearly stated before you complete the purchase.<\/p>\r\n          <p><strong>Choosing a model, size, material or configuration from the standard catalog options does not, on its own, make the product custom.<\/strong><\/p>\r\n          <p>Excluding the right of withdrawal never removes your rights if the product arrives damaged, incomplete or incorrect, or shows a lack of conformity.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-proceso\">\r\n          <span class=\"wk-returns__section-number\">04 \/ RETURN PROCESS<\/span>\r\n          <h2>Tres pasos. Sin ambig\u00fcedad.<\/h2>\r\n          <div class=\"wk-returns__steps\">\r\n            <div class=\"wk-returns__step\">\r\n              <span>01 \/ NOTIFICA<\/span>\r\n              <h3>Identify the order.<\/h3>\r\n              <p>Email info@woodkit.pro with your name, your order number and the product you want to return.<\/p>\r\n            <\/div>\r\n            <div class=\"wk-returns__step\">\r\n              <span>02 \/ PREPARA<\/span>\r\n              <h3>Protect the kit.<\/h3>\r\n              <p>Repack every part securely, ideally in its original frame and box.<\/p>\r\n            <\/div>\r\n            <div class=\"wk-returns__step\">\r\n              <span>03 \/ SHIP IT<\/span>\r\n              <h3>Utiliza seguimiento.<\/h3>\r\n              <p>Ship the product within 14 days of notifying us and keep the proof of shipment.<\/p>\r\n            <\/div>\r\n          <\/div>\r\n          <p>In a withdrawal, the customer pays the direct cost of the return. Very long formats may require special transport and may not be accepted by regular mail. The estimated cost, or how it is calculated, is shown before purchase on the product page, at checkout or in the applicable offer.<\/p>\r\n          <p>We do not accept collect (freight-due) shipments or unidentified packages. This condition organizes how we receive returns and does not limit the valid exercise of the right of withdrawal.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-estado\">\r\n          <span class=\"wk-returns__section-number\">05 \/ PRODUCT CONDITION<\/span>\r\n          <h2>You can inspect it. Not transform it.<\/h2>\r\n          <p>You can open the packaging and inspect the contents as you reasonably would before deciding on a purchase. You are only liable for any loss of value caused by handling beyond what is needed to check the nature, characteristics and functioning of the product.<\/p>\r\n          <p>With a technical kit, assembling, gluing, cutting, sanding, drilling, laminating, permanently marking, mixing components or altering the parts can substantially reduce its value and affect the amount refunded.<\/p>\r\n          <p>Return all components, documentation and included accessories. The original packaging is not an absolute condition for withdrawal, but please use it whenever possible because it is part of the protection system during transport.<\/p>\r\n          <div class=\"wk-returns__note\">\r\n            <span class=\"wk-returns__note-label\">Madera natural<\/span>\r\n            <p>Natural variations in tone, grain and texture are not, in themselves, a lack of conformity as long as they stay within the description and the quality standard specified for the product.<\/p>\r\n          <\/div>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-reembolso\">\r\n          <span class=\"wk-returns__section-number\">06 \/ REEMBOLSO<\/span>\r\n          <h2>Same payment method.<\/h2>\r\n          <p>We will refund the payments received, including the delivery costs for the least expensive standard shipping option offered, within <strong>14 calendar days<\/strong> of being notified of the withdrawal.<\/p>\r\n          <p>If you chose faster or more expensive shipping than the standard option, the difference is not refundable. We may withhold the refund until we receive the goods or until you provide proof of return, whichever comes first.<\/p>\r\n          <p>The refund is made using the same payment method used for the purchase, unless expressly agreed otherwise, and at no additional cost to you. We may only deduct a duly justified loss of value caused by handling beyond what was necessary.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-incidencias\">\r\n          <span class=\"wk-returns__section-number\">07 \/ DAMAGE \u00b7 MISSING PARTS \u00b7 WRONG ORDER<\/span>\r\n          <h2>This is not a regular return.<\/h2>\r\n          <p>If the packaging arrives damaged, a part is missing, the contents do not match the order or there is a defect, <strong>stop the build and open an incident<\/strong>.<\/p>\r\n          <ul>\r\n            <li>Photograph the whole box, the damaged areas and the shipping label.<\/li>\r\n            <li>Photograph the parts before discarding or modifying anything.<\/li>\r\n            <li>Include the order number, the affected component and a short description.<\/li>\r\n            <li>Keep the packaging and contents until you receive instructions.<\/li>\r\n          <\/ul>\r\n          <p>Let us know in writing as soon as possible and, to make the carrier claim easier, ideally within the first 24 hours. This operational deadline does not reduce your legal rights in case of a lack of conformity.<\/p>\r\n          <p>When the incident is attributable to WOODKIT.PRO or to the carrier we hired, we cover the necessary costs of collection, replacement, repair or the applicable solution.<\/p>\r\n\r\n          <div class=\"wk-returns__contact-box\">\r\n            <span class=\"wk-returns__eyebrow\">\/\/ ABRIR INCIDENCIA<\/span>\r\n            <p>Asunto: <strong>INCIDENT + order number<\/strong><br>Email: <a href=\"mailto:build@woodkit.pro\">build@woodkit.pro<\/a><\/p>\r\n            <a class=\"wk-returns__button\" href=\"mailto:build@woodkit.pro?subject=INCIDENCIA%20%2B%20pedido%20WOODKIT.PRO\">Abrir incidencia<\/a>\r\n          <\/div>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-garantia\">\r\n          <span class=\"wk-returns__section-number\">08 \/ LEGAL WARRANTY<\/span>\r\n          <h2>Conformity for three years.<\/h2>\r\n          <p>For purchases of goods made by consumers, we are liable for any lack of conformity that exists at the time of delivery and becomes apparent within the legal period of <strong>three years<\/strong>.<\/p>\r\n          <p>Depending on the case, you can request that the product be brought into conformity through repair or replacement and, where legally applicable, a price reduction or termination of the contract. Remedies for lack of conformity are free of charge, including the necessary shipping, transport, labor or material costs.<\/p>\r\n          <p>The warranty does not cover damage caused by incorrect assembly, failure to follow instructions, improper storage, moisture after delivery, modifications, impacts, wear, incompatible adhesives or finishes, or other uses contrary to the nature and purpose of the product, where these are the cause of the problem.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wk-returns__section\" id=\"wk-ret-formulario\">\r\n          <span class=\"wk-returns__section-number\">09 \/ WITHDRAWAL TEMPLATE<\/span>\r\n          <h2>A simple statement is enough.<\/h2>\r\n          <p>You can copy this text and send it by email. Using it is not mandatory.<\/p>\r\n          <div class=\"wk-returns__form-model\">\r\n            <p><strong>To:<\/strong> Comercial e Inversiones Est\u00e9vez y Merlo e Hijos S.L., C\/ Virgen de Luj\u00e1n 28, 6\u00ba A, 41011 Seville, Spain, info@woodkit.pro<\/p>\r\n            <p>I hereby give notice that I withdraw from my contract of sale for the following goods:<\/p>\r\n            <p><strong>Producto:<\/strong> _______________________________<br>\r\n            <strong>Order number:<\/strong> __________________________<br>\r\n            <strong>Order date:<\/strong> __________________________<br>\r\n            <strong>Date received:<\/strong> ________________________<\/p>\r\n            <p><strong>Consumer name:<\/strong> ___________________<br>\r\n            <strong>Domicilio:<\/strong> _________________________________<\/p>\r\n            <p><strong>Fecha:<\/strong> ___________________________________<br>\r\n            <strong>Firma:<\/strong> only if submitted on paper.<\/p>\r\n          <\/div>\r\n          <p style=\"margin-top:24px;\"><strong>Last updated:<\/strong> August 13, 2026.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- 04 \u00b7 CIERRE -->\r\n  <section class=\"wk-returns__closing\" aria-labelledby=\"wk-returns-closing-title\">\r\n    <div class=\"wk-returns__shell wk-returns__closing-inner\">\r\n      <div>\r\n        <span class=\"wk-returns__eyebrow\">\/\/ SOPORTE WOODKIT.PRO<\/span>\r\n        <h2 id=\"wk-returns-closing-title\">First, identify your case.<\/h2>\r\n        <p>A withdrawal, shipping damage and a lack of conformity each follow a different route. Write to us with your order number and we will classify it from the first message.<\/p>\r\n      <\/div>\r\n      <a class=\"wk-returns__button\" href=\"https:\/\/woodkit.pro\/en\/contact\/\">Contactar soporte<\/a>\r\n    <\/div>\r\n  <\/section>\r\n<\/main>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/\/ SOPORTE \u00b7 DEVOLUCIONES \u00b7 GARANT\u00cdA Devoluciones y reembolsos. Un proceso claro para distinguir un desistimiento, una incidencia de transporte y una falta de conformidad. 14 d\u00edas \u00b7 productos est\u00e1ndar Atenci\u00f3n por escrito Protecci\u00f3n legal intacta 01 \/ PRODUCTO EST\u00c1NDAR 14 d\u00edas. Si compras como consumidor, puedes desistir de un producto est\u00e1ndar dentro del plazo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4464","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/pages\/4464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/comments?post=4464"}],"version-history":[{"count":0,"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/pages\/4464\/revisions"}],"wp:attachment":[{"href":"https:\/\/woodkit.pro\/en\/wp-json\/wp\/v2\/media?parent=4464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}